Cookie Policy for FileAgo

Last Updated : 06/11/2024

Introduction

At FileAgo (“we,” “our,” or “us”), we are committed to safeguarding your privacy and ensuring transparency in how we collect and use information about your online activity. This Cookie Policy explains what cookies are, how we use them, and the choices you have in relation to cookies when you visit our website and use our platform.

This Cookie Policy is in compliance with Indian law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, as well as applicable global data protection regulations such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) for users accessing our services from other jurisdictions.

By using our website and services, you agree to the use of cookies as described in this Cookie Policy.

1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) by websites that you visit. They are widely used to make websites function efficiently, enhance user experience, provide analytics, and deliver personalized content. Cookies allow websites to remember your preferences and activity during your browsing sessions and when you revisit the site.

Cookies are typically classified into two categories:

Session Cookies: These are temporary cookies that are deleted from your device when you close your web browser.

Persistent Cookies: These remain on your device until they expire or are deleted manually. Persistent cookies are used to remember your preferences or actions over time.

2. Types of Cookies We Use

At FileAgo, we use the following types of cookies:

A. Essential Cookies

These cookies are necessary for the operation of our website and the provision of our services. They enable you to navigate through the site, access secure areas, and use essential features. Without these cookies, the site may not function properly, and certain features, such as secure log-in, may be unavailable.

Examples of essential cookies include:

Session identification cookies

Security and authentication cookies

Cookies required for secure file transfer

Note: You cannot disable essential cookies as they are fundamental to the website’s operation.

B. Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages they visit most often, how long they stay on the site, and any error messages encountered. We use this information to improve the performance of our website and enhance user experience. The data collected by these cookies is aggregated and anonymous, meaning it does not identify individual users.

We use third-party services like Google Analytics to track and analyze usage data. Google Analytics uses cookies to provide statistical reports on website traffic, user interactions, and user behavior patterns.

Example:

Google Analytics cookies (tracking user behavior across different devices and sessions)

C. Functionality Cookies

Functionality cookies allow us to remember your preferences and choices, such as your language settings, region, or login details. These cookies enable enhanced personalization and a more tailored browsing experience.

Examples of functionality cookies include:

Remembering your preferred language settings

Storing your login information so you don’t have to re-enter it every time

D. Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements to you based on your browsing habits and online activity. They track your interactions with the website and allow us or third-party services to provide you with advertisements that are more personalized and aligned with your interests

We may use third-party advertising platforms (such as Google Ads or Facebook Pixel) to serve advertisements based on your activity on our site. These cookies also help us measure the effectiveness of our advertising campaigns.

Examples of targeting cookies include:

Facebook Pixel cookies (to deliver targeted ads based on user interactions)

Google Ads cookies (to display relevant ads on the Google network)

E. Third-Party Cookies

Our website may embed content or features from third-party websites, such as videos from YouTube or social media plugins (e.g., Facebook Like buttons). These third-party providers may set cookies on your device to track your interactions with their services.

Please note that we do not control the use of cookies by third parties. For more information about their cookie practices, we recommend reviewing the privacy policies and cookie policies of these third-party providers.

3. How We Use Cookies

We use cookies on FileAgo to achieve the following goals:

Improve User Experience: Cookies help us tailor the website to your preferences, such as remembering your login information and language settings.

Analyze Website Traffic: Cookies enable us to monitor how users interact with our website, identify trends, and make improvements accordingly.

Enhance Website Performance: We use performance cookies to ensure our website runs smoothly and efficiently by identifying issues such as broken links or slow page loading times.

Provide Personalized Advertising: Cookies allow us to deliver ads that are more relevant to your interests and preferences, helping you discover the services that best suit your needs.

4. Your Consent

By using the FileAgo website and services, you consent to the placement of cookies on your device in accordance with this Cookie Policy. If you do not agree with our use of cookies, you may disable cookies through your browser settings (as explained below).

5. Managing Cookies

You have the option to manage, disable, or delete cookies at any time through your browser settings. Different browsers offer different methods for managing cookies. Below are instructions for managing cookies on popular browsers:

Google Chrome: Go to Settings > Privacy and Security > Cookies and Other Site Data >Manage Cookies.

Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data > Manage Data.

Safari: Go to Preferences > Privacy > Cookies and Website Data.

Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.

Note: If you choose to disable cookies, some features of our website may not work properly, and your browsing experience may be impacted.

6. Third-Party Services

As mentioned earlier, we may use third-party analytics and advertising services that use cookies to collect information about your interactions with our site. We use these services to better understand user behavior and deliver personalized content. Please refer to the respective privacy policies and cookie policies of these third-party service providers to learn more about how they handle your data.

7. Changes to This Cookie Policy

FileAgo reserves the right to update or modify this Cookie Policy at any time. Any changes to this policy will be posted on this page with a "Last Updated" date. We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies.

8. Your Rights and Data Protection

In accordance with Indian law and other applicable data protection regulations, you have certain rights regarding the data collected through cookies. These rights include the right to access, modify, or delete your personal data, and to object to the use of certain cookies.

For users in the European Union (EU), FileAgo adheres to the General Data Protection Regulation (GDPR). EU users have additional rights related to the processing of personal data, including the right to withdraw consent to cookie usage at any time.

To exercise your rights, please contact us at support@fileago.com.